Cancellation Policy

To ensure production and shipment is not delayed, orders will be processed once placed. Therefore, you are free to cancel/change your order within 24 hours of placing your order for any reason. Out of this time, we will not be able to cancel/change your order anymore. If your order is shipped out, we cannot make any change/cancel your order any more. However, you can submit a request to cancel or change your order.

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. If you are having any particular issues, contact [email protected]

See our returns policy for more details on returns and refunds.